Note: Data was provided to Insider Intelligence.
Methodology: Data is from the April 2021 J.P. Morgan “Auto Annual Dealership Survey.” In March-April 2021, J.P. Morgan and Chase Auto surveyed 295 US auto dealerships online.
Featured In: The car buying customer journey is changing, unattended retail, and eBay’s latest move
Sources: J.P. Morgan
Article Published on eMarketer by Audrey Schomer on April 6, 2021